Quincy Hernández Ortiz

TenneT — Managed Cloud Platform Enablement

Context: TenneT TSO B.V. operates critical energy infrastructure across the Netherlands and Germany as Europe's leading transmission system operator. Reliable, secure cloud adoption directly supports the energy transition mission.

Challenge: Application teams across two countries needed to onboard to a centralised Managed Cloud Platform at pace — with varying maturity levels, cross-border complexity, and zero tolerance for security or compliance risk in a critical infrastructure environment.

Approach: Functioning as Cloud Enablement Lead for the MCP, defining reusable onboarding patterns, architecture guardrails, and quality assurance checkpoints. Delivered design guidance, training, and communication programmes. Introduced FinOps practices and collaborated closely with the outsourcing partner to ensure consistent, scalable delivery.

Result: Accelerated workload onboarding across NL and DE teams. Standardised approach reduces onboarding friction, improves security posture, and enables the platform to scale compliantly.

Azure (SaaS/PaaS) · DevSecOps · Cloud Architecture · Agile/SAFe · ITIL/IT4IT · FinOps · Monitoring & Observability

Rabobank — Transaction Monitoring Platform

Context: Rabobank's Financial Economic Crime Tech area is responsible for detecting money laundering and terrorist financing across one of the Netherlands' largest banks, processing millions of transactions daily.

Challenge: Build and maintain a scalable IT and Data Science foundation that could support multiple model owners and ML engineers simultaneously — while transitioning the platform from a start-up to a scale-up operating model within the constraints of a major regulated bank.

Approach: As Senior Product Manager, owned the IT and Data Science base layer used by all model teams for financial crime detection. Guided architectural decisions, managed dependencies, and ensured the platform remained performant, governed, and developer-friendly throughout the scale-up transition.

Result: Platform processes over 11 million transactions per day, enabling multiple model teams to build, deploy, and operate financial crime detection models at scale. Successfully navigated the Start-Up to Scale-Up transition within the Rabobank organisation.

Azure Cloud · Azure Databricks · Azure ML · Azure ADF · Apache Kafka · Airflow · Terraform · Python (PySpark)

Ahold Delhaize — Azure Transformation & Global Governance

Context: Ahold Delhaize is one of the world's largest food retail groups, with brands across the Netherlands, the United States, Europe, and Asia. The Global Support Office drives the technology transformation enabling all brands.

Challenge: Migrate global application workloads from on-premises data centres to Azure, establish consistent cloud governance across all subscriptions in the global tenant, and modernise endpoint management across 130,000+ devices worldwide — at scale, without disrupting operations.

Approach: Led multiple technical product teams across Cloud Infrastructure and Endpoint Management. Co-developed the Global Cloud Framework with Microsoft and built the Cloud Governance Dashboard providing real-time compliance visibility across all Azure subscriptions. Delivered a global Intune rollout using Autopilot, Co-management, and AADJ deployment models. Built the Global RPA infrastructure with a fully automated bot deployment and operations environment.

Result: Workloads successfully migrated to Azure. Compliance state made visible across the full global tenant. Intune deployed globally to 72,000 workplace, 50,000 mobile, and 8,000 store devices across all brands. Global RPA platform operational and enabling automation at scale.

Azure IaaS/PaaS · Global Cloud Framework · Cloud Governance Dashboard · Microsoft Intune · Autopilot · Co-management · Azure RPA

Maritime Service Management

Owned service delivery for maritime customers by aligning operations and innovation, coordinating infrastructure teams, and driving a roadmap that improved stability while enabling change.

Agile Transformation in Banking

Introduced Agile Scrum from the ground up within a major Dutch banking environment, improving delivery predictability, transparency, and cross-team collaboration.

Government Bids & Delivery Scoping

Supported public-sector tenders as a pre-sales consultant—translating complex requirements into credible solutions and delivery approaches, from local municipalities to the Ministry of Defence.

Outsourcing & Global Delivery Leadership

Led outsourced service delivery across offshore/nearshore models, balancing contract expectations with measurable outcomes, customer satisfaction, and continuous improvement.

Pre-sales Consulting

Partnered with sales and delivery teams to shape opportunities into actionable plans—clarifying scope, risks, dependencies, and a pragmatic roadmap from idea to execution.

Global Service Desk & Support Centers

Directed global delivery centers across Germany, Spain, Turkey, and Poland, strengthening operational performance through knowledge management, training, and consistent quality standards.

Stadscamping Harderwijk (Personal Project)

Co-created a temporary city campsite with my wife Martine, working closely with the municipality to turn a local initiative into a well-run, guest-friendly experience.

Tech Events & Community

Actively contribute to the tech community by organizing and participating in events and workshops—sharing practical knowledge and connecting people around modern technology.